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Business Writing
Schedule & Content

Students have up to 12 weeks to complete this course. Business Writing introduces students to the basics of writing effective business letters, memos, and brief informal reports. This course will teach students the development of common formats as well as the practice of appropriate tone, etiquette, and style as dictated by the particular goals of the various business documents. Students utilize usage exercises, quizzes, and a final usage exam to reinforce sentence clarity and effectiveness.

Please request a fee schedule for corporate and group rates.


» Benefits
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    Business Writing (12 weeks)-- Fee: $99 usd

    24 Lessons, including:

  • Goodwill and the "You" Attitude
  • Bad News and the Indirect Approach
  • Opening and Closing Style
  • Elements of the Business Letter
  • The Inquiry Letter
  • The Complaint Letter
  • The Adjustment Letter
  • The Refusal Letter
  • Memos
  • The Short Informal Report
  • The Trip Report
  • The Incident Report

    Over 80 pages of Supporting Materials:

  • 24 Lesson Reviews
  • 9 Usage Reviews/Tests
  • A Final Usage Exam
  • The Writer's Handbook--covers topics such as common errors, active and passive voice, transitions, and more.
  • A Discussion Area where you will interact with instructors and other students

General Information
Registered students will receive a password allowing them to access the course materials at any time. Students may access the lessons and content reviews, usage exercises, and reference pages as many times and as often as they wish.

Usage exercises and content reviews are completed online, and some assignments will be submitted directly to the instructor via e-mail. Students will receive instructor's feedback on submitted assignments via e-mail also.

Within one week of completing the course, students will receive a final assessment of their performance from the instructor. Students who earn a grade of C or above can request, by regular mail, a certificate of completion.


  • A reliable internet connection
  • Internet Explorer 4.0 or higher (or equivalent)
  • A minimum of 4 hours per week for assignments

    Students who register will be given given access to course materials within 2 business days of registration. To register for this course, go to our secure registration area. The registration fee for Business Writing is $99 usd.

    Refund Policy
    A student has three days to withdraw from a course for a full refund.

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